Five points in CW and CCW
Request the range, points, ascending/descending sequence, zero return, temperature and uncertainty. State whether the sensor alone or the supplied cable/amplifier/readout is calibrated.
REACTIONTORQUE.COM / ENGINEERING
Send rated torque, coupling, OD, bore, electronics and project quantity for a configuration and drawing review.

REQUEST QUOTE / CAD
Send the installation constraints. We will review the sensor configuration, drawing, calibration scope and commercial quotation.
Prefer email? inquiry@reactiontorque.com
Please send non-confidential specifications first. CAD is supplied for the agreed configuration after engineering review.
CALIBRATION / DOCUMENT PACKAGE
Request the range, points, ascending/descending sequence, zero return, temperature and uncertainty. State whether the sensor alone or the supplied cable/amplifier/readout is calibrated.
Ask for the documented chain, applicable calibration method and laboratory scope. NIST traceability is not a blanket product certificate; accredited calibration requires evidence for the ordered service.
Agree the drawing revision, connector/pinout, material, overload/cross-load limits, calibration report and any applicable RoHS/CE documentation. Delivery and included accessories belong in the formal quotation.
Some reference products make direction or unit configuration an ordering decision: the TFF400 sheet lists CW as standard and CW/CCW as an option; this Norbar static model describes the same direction distinction. The Interface MRT page includes an SI special-request notice. Confirm the exact SKU and current quote rather than generalizing across a brand.